Major Outage detected with phone system provider

Incident Report for Click Travel Ltd

Resolved

This incident has been resolved.

Posted Jan 19, 2021 - 21:06 GMT

Monitoring

Telephone Connection to our agents has now been restored. We will continue to monitor the performance over the next few hours

Posted Jan 19, 2021 - 14:47 GMT

Identified

A problem has been identified with our phone system provider that is preventing calls reaching us, we have identified the problem and are working to restore connectivity.

Posted Jan 19, 2021 - 14:03 GMT

This incident affected: Communications (Telephone).