All Systems Operational
Uptime over the past 90 days. View historical uptime.
Billing Operational
90 days ago
100.0 % uptime
Today
Booking / Checkout Operational
90 days ago
99.99 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Email (Outbound & Inbound) Operational
90 days ago
100.0 % uptime
Today
Telephone Operational
90 days ago
100.0 % uptime
Today
Online Live Chat Operational
90 days ago
100.0 % uptime
Today
Faxes Operational
90 days ago
100.0 % uptime
Today
Property Directory Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Hotel Search Operational
90 days ago
100.0 % uptime
Today
Train Search Operational
90 days ago
100.0 % uptime
Today
Flight Search Operational
90 days ago
100.0 % uptime
Today
Car Hire Search Operational
90 days ago
100.0 % uptime
Today
Supplier Operational
Booking.com Operational
User Accounts Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
Intercom Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Intermittent issues displaying Travelodge hotel results
Resolved - The incident has been resolved. Apologies for any inconvenience caused.
Apr 12, 16:56 BST
Monitoring - Our third party supplier has made a fix for the issue. We are seeing an improvement in performance on Travelodge hotel searches and are continuing to monitor.
Apr 12, 14:29 BST
Update - We are still in communication with our third party supplier to try and understand what the problem is.
Apr 11, 15:29 BST
Update - We are in contact with our supplier in an effort to help them identify the issue.
Apr 11, 11:33 BST
Investigating - Due to a third party supplier issue we are experiencing intermittent issues displaying Travelodge hotel results. If you want to book a Travelodge and the results don't appear, please try again and if the problem exists, contact customer support.
Apr 11, 09:47 BST
Apr 11, 2024
Apr 10, 2024

No incidents reported.

Apr 9, 2024
Premier Inn bookings failing to confirm
Resolved - This incident has been resolved.
Apr 9, 14:56 BST
Update - We are continuing to monitor for any further issues.
Apr 9, 14:29 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 14:24 BST
Investigating - We are currently investigating issues with the failure to confirm bookings with Premier Inn hotels. Premier Inn hotels will be unavailable whilst we investigate this issue.
Apr 9, 14:17 BST
Apr 8, 2024

No incidents reported.

Apr 7, 2024
Scheduled Supplier Maintenance: Enterprise Car Hire
Completed - The scheduled maintenance has been completed.
Apr 7, 11:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 05:00 BST
Scheduled - We have been informed by one of our suppliers, Enterprise, that they will be performing maintenance on Sunday 7th April 2024 between 5am and 11.15am(GMT).

During this time, Enterprise Car Hire will not be available on the platform.
Apr 4, 07:29 BST
Apr 6, 2024

No incidents reported.

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