Premier Inn bookings failing

Incident Report for Click Travel Ltd

Resolved

This incident has been resolved. Apologies for any inconvenience caused.

Posted Nov 06, 2024 - 13:03 GMT

Monitoring

Our supplier has implemented a fix and Premier Inn booking are going through successfully again. We will continue to monitor.

Posted Nov 06, 2024 - 12:49 GMT

Investigating

Due to an error with a third party supplier Premier Inn bookings are failing on the platform. We are working with the supplier to understand the issue. We apologise for any inconvenience.

Posted Nov 06, 2024 - 12:26 GMT

This incident affected: Booking / Checkout.