Issue with one of our providers

Incident Report for Click Travel Ltd

Resolved

This incident has been resolved.

Posted Apr 12, 2019 - 17:01 BST

Update

We are continuing to work on a fix for this issue.

Posted Apr 12, 2019 - 17:01 BST

Update

The issue has been resolved and all usual hotels and contract rates are now available.

Posted Apr 12, 2019 - 17:00 BST

Update

We are continuing to work with our provider to find a fix for this issue

Posted Apr 12, 2019 - 14:59 BST

Identified

One of our providers is currently experiencing an issue which is affecting our ability to search and book some hotels. In particular, contract rates may not be available.

We will resolve this incident once we have received confirmation the issue has been resolved from our provider.

Posted Apr 12, 2019 - 14:29 BST

This incident affected: Search (Hotel Search) and Booking / Checkout.