Issue with one of our providers affecting Ryanair bookings

Incident Report for Click Travel Ltd

Resolved

Ryanair bookings continue to confirm successfully so this incident will now be closed.

Posted May 01, 2019 - 13:23 BST

Monitoring

We have implemented a workaround to the ongoing issue with our provider that will allow Ryanair bookings to confirm successfully. We will monitor bookings for a short while to ensure the issue has been resolved.

Posted May 01, 2019 - 12:49 BST

Identified

Our provider, Travelfusion, is currently experiencing an issue which is affecting our ability to confirm Ryanair flight bookings. The issue causes bookings to increase in cost after checkout and results in a booking failure.

We will resolve this incident once we have received confirmation the issue has been resolved from our provider.

If you need to make a Ryanair booking urgently, please contact Customer Support for assistance.

Posted Apr 30, 2019 - 18:38 BST

This incident affected: Booking / Checkout.