Train bookings incorrectly appearing as out of policy

Incident Report for Click Travel Ltd

Resolved

This incident has been resolved.

Posted Apr 12, 2019 - 09:30 BST

Update

The issue has been resolved.

Posted Apr 11, 2019 - 21:21 BST

Update

We are continuing to work on a fix for this issue.

Posted Apr 11, 2019 - 21:20 BST

Update

We're continuing to work on a fix for this issue.

Posted Apr 11, 2019 - 16:50 BST

Update

We are continuing to work on a fix for this issue, thanks for bearing with us.

Posted Apr 11, 2019 - 15:25 BST

Update

We're still working on a fix for this issue, please bear with us.

Posted Apr 11, 2019 - 13:38 BST

Update

Some train bookings are incorrectly appearing as out of policy. We're still working on a fix to this issue, please bear with us.

Posted Apr 11, 2019 - 12:27 BST

Identified

Some train bookings are incorrectly appearing as out of policy. We're already working on a fix, please bear with us.

Posted Apr 11, 2019 - 10:45 BST

This incident affected: Booking / Checkout.