All Systems Operational

Uptime over the past 90 days. View historical uptime.
Billing Operational
90 days ago
100.0 % uptime
Today
Booking / Checkout Operational
90 days ago
99.67 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Email (Outbound & Inbound) Operational
90 days ago
100.0 % uptime
Today
Telephone Operational
90 days ago
100.0 % uptime
Today
Online Live Chat Operational
90 days ago
100.0 % uptime
Today
Faxes Operational
90 days ago
100.0 % uptime
Today
Property Directory Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Hotel Search Operational
90 days ago
100.0 % uptime
Today
Train Search Operational
90 days ago
100.0 % uptime
Today
Flight Search Operational
90 days ago
100.0 % uptime
Today
Car Hire Search Operational
90 days ago
100.0 % uptime
Today
Supplier Operational
Booking.com Operational
User Accounts Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
Intercom Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 27, 2026

No incidents reported today.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Failures with cancelling and exchange e-ticket train bookings
Resolved - Our supplier has resolved the issue. Apologies for any inconvenience caused.
May 21, 09:59 BST
Monitoring - A fix has been implemented and we are monitoring the impact.
May 20, 12:04 BST
Identified - Due to a third party supplier issue we are not able to cancel or exchange some e-ticket train bookings. We are awaiting an update from our supplier
May 20, 10:34 BST
May 20, 2026
Scheduled Supplier Maintenance: Trains
Completed - The scheduled maintenance has been completed.
May 20, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 01:00 BST
Scheduled - We have been informed by one of our suppliers that they will be performing maintenance on Wednesday May 20th between 1 AM and 2 AM (BST).

During this time, train search will not be available on the platform for many customers.
May 14, 07:43 BST
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

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